Shipping

FREE SHIPPING

Free shipping within Canada and the USA on orders over $75 CAD (excluding wholesale orders).

LOCAL PICKUP

 Local Pickup option is available in Coquitlam at checkout.

STANDARD TRACKED SHIPPING

All orders are tracked and insured by the carrier. *( November - December ) Due to holiday volumes, you may experience longer transit times.

Canada: 4-7 Business Days (Within Metro Vancouver, 2-4 business days)

USA: 6-8 Business Days

International: 8-14 Business Days 

EXPRESS SHIPPING UPGRADE

Canada: 2-4 Business Days

USA: 2-4 Business Days

International: None available

DISPATCH AND PROCESSING

All our orders are processed 1-2 days after your order has been placed, and shipped out from our Vancouver studio Monday-Friday, except Holidays.

For wholesale order processing times, please contact StatementGrey@gmail.com.

Shipping costs are non-refundable after dispatch

CANADA: All Canadian orders will be charged sales tax according to your province of residence. 

INTERNATIONAL ORDERS: Customs and Duties are the sole responsibility of the customer. 

Statement Grey is NOT responsible for:

• LOST PARCELS (covered by carrier insurance)
• POSTAL SERVICE DELAYS
• PARCELS RETURNED DUE TO INCORRECT ADDRESS
• ITEMS DAMAGED DURING SHIPMENT (covered by carrier insurance)

However, we're always here to help in any way we can. ALL PACKAGES ARE INSURED and we're happy to help you through the process. Please send us a message so we can see if there is anything we can do.